1. Who we are
This website is operated by Arabian Beverage Company (ABC), Kuwait. We sell bottled water, juices, dairy products, and related beverages online and through our distribution network. For privacy questions, contact us using the details at the end of this policy.
2. Information we collect
We may collect: (a) account details such as name, mobile number, email address, and delivery addresses; (b) order and payment-related information (payment processing is handled by secure third-party providers—we do not store full card details on our servers); (c) technical data such as IP address, browser type, device information, and cookies; (d) communications you send us (support messages, feedback, career applications); and (e) usage data about how you browse our site and use our services.
3. How we use your information
We use personal information to: create and manage your account; process and deliver orders; send order updates and service notifications; verify your identity (including OTP login); improve our website, products, and customer experience; prevent fraud and abuse; comply with legal obligations; and, where you have agreed, send marketing about offers and promotions. You can opt out of marketing at any time.
4. Sharing your information
We do not sell your personal data. We may share information with: delivery partners and logistics providers to fulfil orders; payment gateways and banks to process payments; IT and hosting providers who support our systems under confidentiality obligations; and authorities when required by law or to protect our rights, users, or the public. All partners are required to handle data securely and only for agreed purposes.
5. Cookies and similar technologies
We use cookies and similar technologies to keep you signed in, remember your language preference, maintain your shopping cart, and understand how visitors use our site. You can control cookies through your browser settings. Disabling some cookies may affect site functionality (for example, staying logged in or completing checkout).
6. How long we keep data
We retain personal information only as long as needed for the purposes described in this policy, including legal, tax, and accounting requirements. Order records are typically kept for the period required by applicable law. You may request deletion of your account data subject to exceptions where we must retain information by law.
7. Data security
We apply reasonable technical and organisational measures to protect your information, including encryption in transit (HTTPS), access controls, and secure handling of authentication tokens. No method of transmission over the internet is 100% secure; we encourage you to use a strong password and keep your login details confidential.
8. Your rights
Depending on applicable law, you may have the right to access, correct, or delete your personal data; object to or restrict certain processing; withdraw consent where processing is consent-based; and lodge a complaint with a supervisory authority. To exercise these rights, contact us using the information below. We will respond within a reasonable time.
9. Children's privacy
Our services are not directed at children under 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us and we will take steps to delete it.
10. Changes to this policy
We may update this privacy policy from time to time. The updated version will be posted on this page with a revised date. Continued use of our website after changes means you accept the updated policy. We encourage you to review this page periodically.
11. Contact us
For privacy-related requests or questions, contact Arabian Beverage Company (ABC): Email: info@abjuice.com.kw. You may also reach us through the Contact page on this website or our head office in Kuwait during business hours.